Lean Six Sigma Certification

This is a three course Certification Program. Each course is seven sessions and will be delivered in a blended format of four on-line sessions that are asynchronous, and three sessions that are held synchronously here on the Penn State Great Valley Campus.  Each session blends class room experience with hands-on activities to give the participants a series of tools that can be immediately applied in their workplace environment. 

Program Overview
Lean Six Sigma is a fundamental for continuous improvement in any Service industry, Technology group, HealthCare sector, Office environment, or Manufacturing business. This three-course program will provide students with the tools necessary to better position their company or organization to exceed their customers’ expectations in the areas of:  

  • Improving your Services, Products, and Offerings
  • Process Improvement
  • Information Flow
  • Quality
  • On-time Delivery
  • Eliminating Waste
  • Value stream improvement
  • Team Work and Time Management
  • Competitive Advantage
  • Market Growth
  • Business Profitability

The process management and elimination of waste principles, offered throughout this certification, will provide increased customer satisfaction. Your company or organization’s financial performance will be positively influenced through that higher level of satisfaction.

Who Should Attend

Each of these courses offers in-depth training on specific topics of Lean Six Sigma. They are targeted towards team members who currently or soon will be, responsible for applying these unique skills, in addition to those students who will be responsible for implementing continuous improvement processes and projects within their company or organization.

Certification Requirement - three courses
The Penn State Great Valley Lean Six Sigma Certification is awarded upon completion of the three required courses. Courses are to be taken in the sequence listed below.  At the end of both course 1 and 2, a Practice Comprehension Exam will be given to prepare the students for the Final Certification Exam that will be administrated at the end of course 3. If you do not need the entire sequence, you are welcome to take any course that interests you, pending prerequisite knowledge. Students who successfully complete all three courses will receive their Certification.

 


Course Descriptions

Course 1 - Lean Six Sigma Theory and ApplicationSYSEN 5606

This course will provide students with an introduction to Lean Six Sigma and the tool sets of Team Work and Time Management, Statistical Analysis, Elimination of Waste, and Process Management.  

Sampling of topics covered: 

The magnitude of improvement of progressing from a One Sigma to a Three Sigma to a Six Sigma company will be explained along with the philosophies of the Lean and Six Sigma gurus such as Deming and Crosby. The path to continuous improvement will be presented by explaining the proven approaches of DMAIC (Design, Measure, Analyze, Improve, Control) and PDCA (Plan, Do, Check, Act) and the five fundamentals of Lean. Various tool sets such as, Visual Management, Value Stream Mapping, Kaizen, and Kanban will be demonstrated to show how to reduce waste.  This course is taught in a computer lab where the mathematical concept of variance and its application to statistics is presented in an easy to understand format.  The calculation of the standard deviation is introduced and tied to the philosophy of Six Sigma with an explanation of the magnitude of improvement each additional Sigma value has on customer satisfaction, quality and business performance.  Statistical process control is also the focus of this session.

Course outline:
Session 1 -  Introduction to Lean Six Sigma - Synchronous on campus
Session 2 - Teamwork and Time Management - Asynchronous on-line
Session 3-   Elimination of Waste - Asynchronous on-line
Session 4 -  Introduction to Statistics - Synchronous on campus
Session 5 -  Elimination of Waste - Asynchronous on-line
Session 6 -  Process Management - Asynchronous on-line
Session 7 -  Process Management - Synchronous on campus

Prerequisites
Portions of this course are taught using Microsoft Excel and Mini-Tab in one of our computer classrooms. Students should have a basic understanding of algebra, trigonometry, and mathematics to utilize the functions in Excel and Mini-Tab. This portion of the course is not graded. 

Course 2 - Lean Six Sigma for Continuous Improvement - SYSEN 5605

During this course, students will be introduced to the five techniques that will give them the tools to improve safety (the 6th S), increase communications, enhance teamwork, improve morale, increase productivity, and decrease costs; all while adding value to their customer.  In addition, to the tools presented, the material will offer a cross-functional approach that includes the disciplines of service, research, development, suppliers, manufacturing, marketing/sales and distribution.  This process drives the voice of the customer all the way through the service sector or product development activities into the market place utilizing strategic planning, gap analysis, and benchmarking. Advanced Statistics and application of process improvement in the areas of Five S+1 and Quality Function Deployment, are also covered. This course will also review the methodology of Failure Mode and Effects Analysis (FMEA) which has been an area of great interest to the Service industries, Technology groups and  HealthCare sectors. FMEA is a systematic group of activities intended to:

  1. Recognize and evaluate the potential failure of a service, product or process and the effects that failure can have.
  2. Identify actions that could eliminate or reduce the chance of a potential failure occurring.
  3. Document the entire process of FMEA.

Course outline:
Session 1 - Introduction and Case Study - Synchronous on campus
Session 2 - Strategic Planning - Asynchronous on-line
Session 3 - Strategic Planning - Asynchronous on-line
Session 4 - Advanced Statistics - Synchronous on campus
Session 5 - Process Improvement - Asynchronous on-line
Session 6 - Failure Mode Effects Analysis - Asynchronous on-line
Session 7 - Quality Function Deployment - Synchronous on campus

Prerequisites
Completion of course 1 (Lean Six Sigma Theory and Application) or demonstrated experience with Lean Six Sigma. Portions of this course are taught using Microsoft Excel and Mini-Tab in one of our computer classrooms. Students should have a basic understanding of algebra, trigonometry, and mathematics to utilize the functions in Excel. This portion of the course is not graded

Course 3: Lean Six Sigma Customer Driven - SYSEN 5625

This third course of the certification series is designed to center around the voice of the customer, adding value to the customer base, and increasing your business profitability.  Students will apply the theories, tools, and techniques of the first two courses through a series of case studies, project interactions, and real world scenarios.  The material will offer a cross-functional approach that includes the disciplines of service, research, development, suppliers, manufacturing, marketing/sales and distribution.

Course Outline
Session 1 - Value Driven - Synchronous on campus
Session 2 - Energized Processes - Asynchronous on-line
Session 3 - Innovation - Asynchronous on-line
Session 4 - Advanced Statistics - Synchronous on campus
Session 5 - New  Service or Product Introduction - Asynchronous on-line
Session 6 - Business Growth - Asynchronous on-line
Session 7 - Course Conclusion - Synchronous on campus

Prerequisites
Completion of course 1 (Lean Six Sigma Theory and Application) and course 2 (Lean Six Sigma for Continuous Improvement).  Portions of this course are taught using Microsoft Excel and Mini-Tab in one of our computer classrooms. Students should have a basic understanding of algebra, trigonometry, and mathematics to utilize the functions in Excel.

For more information, call 610-725-5377. This is a PDO  (Professional Development Opportunity) eligible program for current students.

Register online below, or call 610-648-3274.  

 Spring/Summer 2014 Schedule 

Course #

Course Title 

Sessions

Times

Spring II

Summer I

SYSEN 5606

Lean Six Sigma Theory and Application 

7

6:00 - 9:00 p.m.

Wed., 3/12 - 4/23
$590  

 

SYSEN 5605

Lean Six Sigma for Continuous Improvement 
Prerequisite: Lean Six Sigma Theory and Application or
demonstrated experience with Lean Six Sigma

7

6:00 - 9:00 p.m.

Wed., 5/14 - 6/25
$590
Register online 

Course #

Course Title 

Sessions

Times

Summer II
SYSEN 5625
Lean Six Sigma Customer Driven
Prerequisite: Lean Six Sigma Theory and Application and Lean Six Sigma for Continuous Improvement)

7

6:00 - 9:00 p.m.

Wed., 7/2 - 8/13
$590
Register online 


Fall 2014/Spring 2015 Schedule - (Registration available soon)

Early registration discount of $50 for SYSEN5606 (Lean Six Sigma Theroy and Application ) if registered by August 20. 
 
 

Course #

Course Title 

Sessions

Times

Fall I

Fall II

SYSEN 5606

Lean Six Sigma Theory and Application 

7

6:00 - 9:00 p.m.

Wed., 8/27 - 10/8
$595 

 

SYSEN 5605

Lean Six Sigma for Continuous Improvement 
Prerequisite: Lean Six Sigma Theory and Application or
demonstrated experience with Lean Six Sigma

7

6:00 - 9:00 p.m.

Wed., 10/22 - 12/10
(no class 11/26)
$595

Course #

Course Title 

Sessions

Times

Spring I

Spring II

SYSEN 5625
Lean Six Sigma Customer Driven
Prerequisite: Lean Six Sigma Theory and Application and Lean Six Sigma for Continuous Improvement)

7

6:00 - 9:00 p.m.

Wed., 1/14 - 2/25
$595


For registration options, click here. 

Note: The University reserves the right to cancel courses owing to insufficient enrollment or other unforeseen circumstances.

Students with disabilities

Penn
State encourages qualified persons with disabilities to participate in its programs and activities. If you anticipate needing any type of accommodation or have questions about the physical access provided, please contact Student Services at 610-648-3242 in advance of your participation or visit. Click here for more information.